Privacy Policy

At iWild Casino, we are committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, and protect your information.

What information do we collect?

We may collect the following types of information from you:

• When you create an account with us:
  • Your name
  • Email address
  • Password (which is stored securely using encryption)
  • Date of birth
  • Address
  • Other contact details
• When you play on our website or mobile app:
  • Technical data about your device, such as the type and model number
  • Browser information
  • IP address
• If you deposit funds into your account:
  • Your bank card details (for payment processing)
  • Identification documents (e.g. passport, driver's license) for Know-Your-Customer purposes

How do we use this information?

We may use the information collected to:

• Create and manage your account
• Facilitate deposits and withdrawals of funds into/from your account
• Personalize and improve our services (e.g., recommend games or promotions based on your playing habits)
• Carry out security checks and prevent money laundering
• Respond to customer service inquiries

How do we keep this information safe?

We take data protection seriously. We use a variety of measures, including:

• Encryption using SSL technology to protect sensitive data (e.g., passwords, payment details) in transit
• Secure servers located behind firewalls and protected by intrusion detection systems
• Regular software updates and security patches

Who do we share this information with?

We may share your information with third-party service providers that assist us with our operations:

• Payment processing companies (for transaction validation)
• Game development studios (to ensure seamless gameplay experiences)
• Regulatory bodies or law enforcement agencies (as required by applicable laws)

Your rights and choices

As a data subject, you have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of certain types of data
• Withdraw consent for marketing activities

Please contact our Data Protection Officer if you wish to exercise any of these rights.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify affected users in writing about significant changes.

Governing law and jurisdiction

This Agreement shall be governed by the laws of Curacao, where iWild Casino is licensed. Any disputes arising out of or in connection with these Terms and Conditions, including those related to data protection issues, shall be subject to the exclusive jurisdiction of the courts located at Willemstad.

Contact us

If you have questions about our Privacy Policy or how we handle your information, please contact us.